Drivers Select

They try and sell every customer a warranty that is marked up $1000 dollars over the price Ally Financial is actually selling the warranty for ($2080 not $2989), they try and sell you GAP coverage that is marked up $600 over what Ally Financial actually sells it for

($199 not $799), then to top it all off they try and sell you Portfolio Dent protection for $400 over the actual cost ($90 not $499). So after they price gauge you for $2000 more than what the add-ons actually cost, then they bump your interest rate 2% points over the buy rate that is actually being offered by the bank that approves your financing. ASK for them to show you the BUY RATE from the approved lender (THEY WON'T). They also state they do not accept outside financing in an attempt to capture your financing with their marked up rates. They also have the ability to offer financing through IN Touch Credit Union, but this Credit Union does not allow them to mark up the rate by two points so they never offer it too customers. If you have a 700+ credit score then tell them you only want to have your credit submitted to IN Touch Credit Union.

My wife and I bought a car here and through Ally Financial at 11.99%, we refinanced before ever making a payment through Texans Credit Union at 6.49%... 5 POINTS DIFFERENCE!!!!!!!!!!!!!!!!!!!!!! It dropped our payment $90 and shortened the loan 6 months in length saving us thousands of dollars. I learned that Texans Credit Union will actually provide a Cashiers Check at the time of Purchase effectively circumventing their less than transparent attempts to force you to finance the vehicle using their marked up rates. You can also get a substantially lower rate through Bank of America by going through B of A directly and obtaining a pre-approval letter. They also ACCEPT financing through USAA, Navy Federal Credit Union and PENFED Credit Union. There is also the option to use DCU, Digital Credit Union. All of these Banks will provide you with lower financing options than their JACKED UP RATES!!!

Don't fall for the JACKED UP PRICE on the ADD ONS or the JACKED UP RATES for financing, simply walk in and check out the car and request a Purchase Agreement with NO WARRANTY, NO GAP INSURANCE AND NO DENT PROTECTION. Don't allow yourself to be one of the customers they BRAG about turning your deal into a FULL BOAT in their morning meetings. Don't fall for the BAIT AND SWITCH techniques they use to lure you in with a LOW PRICE then PILE ON $4000 in overpriced ADD-ONS. Follow these instructions and BEAT THEM at their own game!!! They won't be happy about it, but YOU WILL BE when you drive off in a car they tried to price ARTIFICALLY LOW to trick you into the add-ons and to force you into financing with them. DON'T get FULL BOATED, get the car you want at the low price, with your own financing and NO overpriced Warranties or ADD-ONS!!!!

Terrible experience with drivers select. My mom picked out the car she wanted online, contacted the company, agreed to the price, and I took her up there to buy the car.

I had my daughter sleeping in my car so I dropped my mom off to test drive and buy the car. Before we went up there we told the salesman we were paying with a check and we didn’t want the warranty. He talked to his manager to confirm that a check was okay. (It was)(or so we were told).

My mom was told after she agreed to purchase that the check was not exceptable and that she had to finance the car. She refused and I head back to pick her up. Oh but wait, they changed there mind. I head back home.

They then say the paperwork can’t be printed. I head to pick her up, oh wait it is working. I head home. This process repeated over every issue you can think of.

We arrived at drivers select at noon. She left the dealership at 8:00pm. She did buy the car but only because she had invested so much time in the process. We thought they would be different because they don’t negotiate.

Total BS. If you don’t want there financing or warranty you are wasting there time! That is were there money is made. They will *** you around all day!

She wasn’t the only one. Several people had similar stories.

You get the used car salesman *** either way it seems. I will never go back to drivers select.